被疫情加速的通信雲企業，“慢”下來後該走向何方？

{"type":"doc","content":[{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"嘉賓 | 任傑，融雲 CTO"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"採訪 | 霍太穩，極客邦科技CEO"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"作者 | 褚杏娟"}]},{"type":"embedcomp","attrs":{"type":"video","data":{"id":"403283","name":"終版","poster":"https:\/\/static001.infoq.cn\/resource\/image\/6a\/2c\/6ace3abc925eecc64063f587a94ed62c.jpeg","url":"https:\/\/media001.geekbang.org\/336dcda5195f4776950748ffa8240aa3\/ccae14593924456a9f53625a09eb5c8d-01df3b09d6102ca0f3b51e54aa022022-sd.m3u8"}}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"2014 年成立至今，融雲已經走過了 7 個年頭。7 年的時間，說長不長說短不短，但足以使一家創業公司完成數次飛躍。據艾瑞報告顯示，融雲即時通訊雲市場份額已經連續多年穩居首位。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"根據"},{"type":"link","attrs":{"href":"https:\/\/www.rongcloud.cn\/?utm_source=baiduBrand&utm_term=title","title":"xxx","type":null},"content":[{"type":"text","text":"融雲官網"}]},{"type":"text","text":"數據，截至目前，融雲已經吸引了 30 萬名開發者，有 30 多萬個應用使用其通信技術，平臺日均活躍數超 7000 萬，日消息峯值超 2218 億。融雲如何拿下這樣的成績？未來又將如何保衛並開拓？爲此，InfoQ 採訪了融雲 CTO 任傑，一起聊聊融雲從零到有、從有到取得如今成績的發展故事，以饗讀者。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"heading","attrs":{"align":null,"level":3},"content":[{"type":"text","text":"競爭力建設"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"對於任傑和他的團隊來說，融雲並不是他們的第一個創業項目，在此之前，這個技術團隊已經做出了一個頗具知名度的產品：飛信。飛信註冊用戶最高的時候達到 5 億之多，活躍用戶也近 1 億。此外，該團隊還與印度第一大財團 Reliance 合作發佈了即時通訊產品 JioChat，如今 JioChat 的註冊用戶已有四、五億人，在印度本地的市場份額也排到了第二位。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"2015 年，以微信爲代表的 OTT 應用爆發，並佔據了即時通信大部分市場，to C 領域的競爭者衆多。在面臨新的方向選擇問題時，團隊將目光轉向了當時還是一片藍海的 to B 市場。在很多人印象中，運營商主要收入還是來自個人用戶，但其實面向企業的 to B 產品也佔據了很大一部分。新方向確定後，肩負探索重任的融雲也隨之進入賽道。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"“從飛信到融雲，可以說我們見證了中國移動互聯網的整個發展歷程。”作爲飛信前 CTO，任傑已經在互聯網通信行業產品技術領域深耕二十餘年。如何將這麼多年對通信技術的理解和經驗運用起來，也是當年團隊尋找新方向時的一個重要考慮因素。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"成立大半年後，融雲迎來了第一千位企業開發者。“這 1000 個註冊用戶讓融雲再次確認了市場需求的存在，也給了融雲堅持走下去的信心。”在任傑看來，這是融雲發展歷程中第一個重要的里程碑。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"不過，只有信心是不夠的，一個公司要活下去就要有持續盈利的能力。成立早期，融雲的產品全部免費，一旦開始收費，開發者是否願意買單？當融雲月收入開始達到 100 萬的時候，團隊才真的鬆了口氣，這意味着這個創業公司已經找到了被市場接受的商業模式，並且可以持續獲得收入和利潤。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"熬過生死線後，下一步便是構建自己的核心競爭力，即打造企業的核心產品。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"核心產品必須有技術和場景的支持。在這種考慮下，IM 這種即時通信方式相比實時通信覆蓋範圍更廣，加上團隊也有多年的技術積累，融雲便將此作爲切入點，並全力打造自己的核心產品。在後續發展中，融雲逐漸發現 IM 的發送和推送的到達是密不可分的，但當時國內廠商在推送能力方面都比較薄弱，融雲便開始研究推送技術，補上缺的這門課。之後，融雲開始打造音視頻實時通信能力。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"“作爲一個全場景通信服務商，IM、實時音視頻和推送三個能力必不可少，三項技術在通信企業的覆蓋率大都在 80% 以上。”如今，即時通信和實時音視頻已經成爲融雲手裏的兩張王牌。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"作爲 PaaS 服務商，提供核心數據的存儲是必要的，因此平臺的安全和可靠是首要考慮。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"基於安全考慮，融雲採用了相對較難破解的二進制底層協議，並設置了防重放等措施防止第三方劫持。其次，融雲還對整個傳輸鏈路進行加密，這樣即便中間網絡設備能獲得數據，獲得的也是無法破解的密文。融雲也會對數據存儲進行加密、每個月進行漏洞掃描、實時跟進各安全平臺，以便及時發現和修復漏洞，防止第三方利用漏洞竊取數據。最後，對於很重要的客戶端安全，融雲也採取了 SDK 加固、設置白名單等各項措施。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"在可靠性方面，爲防止 IaaS 服務商出現故障，融雲採用了多雲多活的架構模式，出現意外事故時可以迅速轉移到其他可行區。爲保障用戶 7×24 小時業務不間斷，融雲採取數據異地備份、集羣設計等方式。“我們沒有單一的服務器節點，也沒有單點的數據存儲。平臺能夠自主發現失效的設備，並自動將其從負載中摘除，從而不影響客戶業務。”任傑表示。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"heading","attrs":{"align":null,"level":3},"content":[{"type":"text","text":"機遇的背後"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"如果說之前通信行業還在默默蓄力成長，那疫情的突然暴發則加速了整個行業的落地進程。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"出於疫情防控考慮，很多娛樂場景都搬到了線上，直播、狼人殺、劇本殺、雲健身等都成了大家的首選，而之前 ClubHouse 爆紅後也掀起了語音社交的浪潮。在線教育也在疫情期間體現出了自己的價值，網課等授課形式也越來越被人們接受。而像銀行、證券公司、海關等傳統行業關掉了線下辦公窗口，線上辦公就成了重要的對外方式。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"“之前被認爲要面對面才能做的事情搬到線上後，大家的反饋是體驗還不錯。雖然不能完全替代線下，但線上已經成了線下的一種有效補充，爲線下不方便的人們提供更多的選擇。”任傑說道。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"疫情給通訊雲和通信技術的落地起到了很大的推動作用。這是一個加速的過程，很多需求在之前並不是不存在，但並不是那麼迫切。疫情的出現倒逼大家用技術來解決現實業務問題。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"對於通信服務商來說，這是一次機遇，也是一次挑戰。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"隨着應用場景增多，通信廠商各方面的能力都需要大幅提高。“原來的場景比較集中，我們做好一些基礎能力就可以了。但是現在場景變多，面對的開發者層次也不一樣，這對廠商的要求其實更高了。”任傑說道。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"具體來說，除了要有通信這個核心的基礎能力外，很多場景還要求有其他的技術能力，比如語音聊天裏的變聲、直播裏的美顏等等。這些都是很基礎，跟通信能力沒有直接關係卻跟場景直接相關的技術。同時，不同的場景對通信基礎能力的要求也不一樣。比如在線音樂教育需要聲音的高度還原，而在線唱 K 要有更嚴格的聲音對齊、音畫同步能力等。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"此時，只有核心的通信技術就不夠了，通信廠商要逐漸完善各項技術，具備全面的場景化能力，支持開發者快速應用。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"除了更豐富的技術維度支持，融雲也在採取各種措施幫助開發者提高工作效率。據任傑介紹，融雲要求底層 SDK 接口設計簡潔無歧義，避免產生理解錯誤，同時持續迭代和更新開發文檔，維護良好的開發環境。此外，融雲還設置了一線二線三線的支撐體系、7×24 服務體系、工單體系和企業服務羣等，以便更及時、全面地響應開發者的反饋。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"此外，融雲還在探索其他可以讓開發者更快速、簡捷完成工作的方式。比如針對一些相對確定的場景做場景化 SDK，這可以讓開發者在調用各項能力時，從原來可能需要 100 行代碼減少到五六行代碼，並且更貼合開發者需要的最終產品。低代碼技術可以讓開發者更柔性、更靈活地自主調用，甚至可以重新設計 SDK 調用過程，這也是融雲探索的方向之一。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"heading","attrs":{"align":null,"level":3},"content":[{"type":"text","text":"下一步：走向全球"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"根據艾瑞諮詢報告，2019 年全球互聯網通信雲 PaaS 市場規模爲 24.5 億美元，中國市場佔比 50.7%，中國之外亞太地區市場收益於 4G 網絡滲透帶來的人口紅利，亦表現出較強的增長能力。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"根據 Gartner 的預測，在 2021 年，全球最終用戶在公有云上的支出將達到 3049 億美元，同比增長 18.4%，而 PaaS 層市場空間預計同比增長 26.6％，達到 554.86 億美元。到 2024 年，公有云支出將佔企業 IT 總支出的 14.2％，遠高於 2020 年的 9.1％。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"面對未來廣闊的市場，全球化發展也成爲融雲重要的戰略之一。目前，融雲已擁有覆蓋全球的通信網絡，依靠多個數據中心、數千個節點，觸達全球 233 個國家和地區。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"據任傑介紹，融雲的全球化戰略可以分成兩個階段。在前期，融雲以服務中國出海企業、滿足客戶需求爲主。這個階段，融雲更多是在瞭解客戶需求，解決基礎網絡的落地、連接等問題。這之後便是真正服務海外開發者的第二階段。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"服務海外開發者，並不是件容易的事情。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"服務商首先要解決的就是全球網絡覆蓋的問題。不同國家的網絡差異很大，這些差異就意味着要解決的問題會很多。比如中國基本是在大陸下面鋪設管線，而像菲律賓這樣的島國主要用海底光纜，一些經驗無法在不同國家複用。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"其次，服務商還要面對不同國家文化差異帶來的挑戰。各個國家開發者的開發習慣、使用的開發工具等都不一樣，產品接口設計等方面也有很大差異。每個國家的國情、人口數量不同，導致各國的應用場景有很大差異，細分市場的需求也不相同。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"“服務海外開發者是我們馬上要做的一件事。”據任傑介紹，融雲目前已經解決了海外基礎網絡設施問題，接下來更多的是做維護和推廣的工作。據悉，融雲今年將正式進入海外開發者市場。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"據任傑透露，融雲的海外目標市場主要分佈在北美、東南亞和中東三個地區。“前兩個市場已經相對成熟，開發者也比較多，而中東是一個剛剛起步但潛力巨大的市場。中東的中國企業也很多，這個市場正在逐漸成熟。”任傑說道。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"heading","attrs":{"align":null,"level":3},"content":[{"type":"text","text":"通信雲的想象力"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"除了對安全保密要求級別特別高、需要實行物理隔離的業務，大多數通訊場景都是跨廣域網的，很少有服務只在一個固定區域內使用。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"跨區域通訊也給廠商帶來了一些挑戰：必須保證系統延遲足夠低，在保證聯通率的同時還要保證清晰度、流暢度。面對這些問題，要保證在全國甚至全球範圍內通訊的順利實現，任傑給出了三點建議："}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"第一，就近接入，否則很難保證基本的連通率。第二，多節點接入。多節點接入才能保證端到端的連通率，同時服務器之間用專線或虛擬專線技術來保證延遲足夠低。第三，有大規模的基礎設施。隨着基站切換，端上通信經常出現信號衰減、帶寬變化等問題，這對鏈路有很強依賴性並且需要很長連接過程的 IM 和實時通訊來說，意味着很大的風險。根據網絡實時變化重新自動分配鏈路的智能調度可以解決這個問題，但需要較大規模基礎設施的支持。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"對於一個公司來說，要單獨做到上面三點需要巨大的投入，除了有大規模 to C 業務支持外，多數情況下很難收回成本。這種情況下，無論從成本還是技術角度考慮，通信雲都成了一個性價比最高的解決方案。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"“創業初期，我們對市場充滿信心。但很多想法放到新的市場環境裏並不成立，反而很多意料之外的事情可能更被認可。”任傑說道，“這是一個不斷摸索、客戶逐漸接受的過程。”"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"初期，國內市場上幾乎沒有“通信雲”的概念，PasS 產品也很少。要打開這個市場，需要做一定的市場教育，當時的融雲確實承擔了這部分工作。融雲用了很長的時間與市場磨合，讓開發者接受新概念、瞭解通信雲的服務優勢等。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"“To B 領域對新技術的應用時間總是落後於 to C 領域的。”任傑表示。在多數人的常識裏，要採用一項新技術必須要先體驗，只有體驗到新技術帶來的好處後纔會思考如何將該技術應用到業務系統。而對於行業應用和企業應用來說，決策的過程相對要更謹慎、更保守。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"但如今，通訊雲已經逐漸從過去的摸索階段，進入到了大規模的市場爆發階段。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"“無論是我們國家的 GDP 還是全球 GDP，互聯網消費部分在整個 GDP 裏的佔比很小。我認爲，to B 是一個大的市場，並且還在高速成長，包括 5G 發展起來後帶來的智能硬件提升也將是一個非常大的市場，比如今的互聯網應用通訊市場還要大。”任傑說道。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"不過，任傑也指出，當前通信雲行業也面臨着一些挑戰和限制："}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"網絡基礎設施的限制。消費者需要更高清、更流暢、延遲更低的體驗，但這些體驗或多或少都受網絡基礎設施的限制。比如 VR 是很好的一項可以提供沉浸式體驗的技術，但由於其需要很高的帶寬，目前在應用上就受到了很大的限制。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"終端算力的限制。隨着整體通信需求的爆發，手機廠商對於高清音視頻技術的需求越來越多，也開始內置各種硬件編解碼的芯片。但目前終端算力，包括 GPU 的發展，都還需要時間來提升。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"任傑表示，融雲的目標是成爲全球一流的、安全可靠的通信雲服務商。爲了實現這個目標，融雲將堅持全球化戰略，繼續深化全場景通信能力，包括 IM、RTC、推送等通信基礎能力和美聲、變聲等場景化能力，並且致力於提升開發者集成效率、降低集成成本。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"“未來，智慧城市、智慧法庭、金融服務等領域都可能變成通信技術的應用場景，通信與 5G、AI、車聯網、無人機等技術的結合也會碰撞出新的火花。通信行業還有很多的想象，我們也時刻準備着。”任傑說道。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}}]}