現象：語音留言不能到用戶郵箱

在UM服務器上的報錯：

日誌名稱: Application

來源: MSExchange Unified Messaging

日期: 2013/6/18 23:57:31

事件 ID: 1423

任務類別: UMCore

級別: 錯誤

關鍵字: 經典

用戶: 暫缺

計算機: PEKDC1-UMS-02.vancloa.cn

描述:

統一消息服務器處理標頭文件爲"C:\Program Files\Microsoft\Exchange Server\V14\UnifiedMessaging\voicemail\fd12a59e-2ee4-46af-b335-acdbb76862ba.txt"的郵件時發生錯誤。詳細信息: "Microsoft.Exchange.UM.UMCore.SmtpSubmissionException: 未能提交到集線器傳輸服務器。將會重試此操作。 ---> Microsoft.Exchange.Net.ExSmtpClient.UnexpectedSmtpServerResponseException: 意外的 SMTP 服務器響應。預期: 220，實際: 500，完整響應: 500 5.3.3 Unrecognized command

在 Microsoft.Exchange.Net.ExSmtpClient.SmtpTalk.CheckResponse(ServerResponseInfo response, Int32 expectedCode)

在 Microsoft.Exchange.Net.ExSmtpClient.SmtpTalk.Command(SmtpChunk[] chunks, SmtpCommandType command, Int32 expectedCode)

在 Microsoft.Exchange.Net.ExSmtpClient.SmtpTalk.StartTls()

在 Microsoft.Exchange.Net.ExSmtpClient.SmtpClient.Submit(Boolean disableDelayedAck)

在 Microsoft.Exchange.UM.UMCore.SmtpSubmissionHelper.SubmitMessage(MessageItem message, String senderAddress, String recipientAddress, OutboundConversionOptions submissionConversionOptions, InternalExchangeServer smtpServer)

在 Microsoft.Exchange.UM.UMCore.SmtpSubmissionHelper.SubmitMessage(MessageItem message, String senderAddress, String recipientAddress, OutboundConversionOptions submissionConversionOptions, String requestId)

--- 內部異常堆棧跟蹤的結尾 ---

Server stack trace:

在 Microsoft.Exchange.UM.UMCore.SmtpSubmissionHelper.HandleTransientSmtpFailure(Exception e, InternalExchangeServer smtpServer, String recipientAddress)

在 Microsoft.Exchange.UM.UMCore.SmtpSubmissionHelper.SubmitMessage(MessageItem message, String senderAddress, String recipientAddress, OutboundConversionOptions submissionConversionOptions, String requestId)

在 Microsoft.Exchange.UM.UMCore.SmtpSubmitStage.InternalDoSynchronousWork()

在 System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)

在 System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)

Exception rethrown at [0]:

在 System.Runtime.Remoting.Proxies.RealProxy.EndInvokeHelper(Message reqMsg, Boolean bProxyCase)

在 System.Runtime.Remoting.Proxies.RemotingProxy.Invoke(Object NotUsed, MessageData& msgData)

在 Microsoft.Exchange.UM.UMCore.SynchronousPipelineStageBase.SynchronousWorkDelegate.EndInvoke(IAsyncResult result)

在 Microsoft.Exchange.UM.UMCore.SynchronousPipelineStageBase.EndSynchronousWork(IAsyncResult r)"

事件 Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="MSExchange Unified Messaging" />

<EventID Qualifiers="49156">1423</EventID>

<Level>2</Level>

<Task>2</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2013-06-18T15:57:31.000000000Z" />

<EventRecordID>2719</EventRecordID>

<Channel>Application</Channel>

<Computer>PEKDC1-UMS-02.vancloa.cn</Computer>

<Security />

</System>

<EventData>

<Data>C:\Program Files\Microsoft\Exchange Server\V14\UnifiedMessaging\voicemail\fd12a59e-2ee4-46af-b335-acdbb76862ba.txt</Data>

<Data>Microsoft.Exchange.UM.UMCore.SmtpSubmissionException: 未能提交到集線器傳輸服務器。將會重試此操作。 ---&gt; Microsoft.Exchange.Net.ExSmtpClient.UnexpectedSmtpServerResponseException: 意外的 SMTP 服務器響應。預期: 220，實際: 500，完整響應: 500 5.3.3 Unrecognized command

在 Microsoft.Exchange.Net.ExSmtpClient.SmtpTalk.CheckResponse(ServerResponseInfo response, Int32 expectedCode)

在 Microsoft.Exchange.Net.ExSmtpClient.SmtpTalk.Command(SmtpChunk[] chunks, SmtpCommandType command, Int32 expectedCode)

在 Microsoft.Exchange.Net.ExSmtpClient.SmtpTalk.StartTls()

在 Microsoft.Exchange.Net.ExSmtpClient.SmtpClient.Submit(Boolean disableDelayedAck)

在 Microsoft.Exchange.UM.UMCore.SmtpSubmissionHelper.SubmitMessage(MessageItem message, String senderAddress, String recipientAddress, OutboundConversionOptions submissionConversionOptions, InternalExchangeServer smtpServer)

在 Microsoft.Exchange.UM.UMCore.SmtpSubmissionHelper.SubmitMessage(MessageItem message, String senderAddress, String recipientAddress, OutboundConversionOptions submissionConversionOptions, String requestId)

--- 內部異常堆棧跟蹤的結尾 ---

Server stack trace:

在 Microsoft.Exchange.UM.UMCore.SmtpSubmissionHelper.HandleTransientSmtpFailure(Exception e, InternalExchangeServer smtpServer, String recipientAddress)

在 Microsoft.Exchange.UM.UMCore.SmtpSubmissionHelper.SubmitMessage(MessageItem message, String senderAddress, String recipientAddress, OutboundConversionOptions submissionConversionOptions, String requestId)

在 Microsoft.Exchange.UM.UMCore.SmtpSubmitStage.InternalDoSynchronousWork()

在 System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]&amp; outArgs)

在 System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)

Exception rethrown at [0]:

在 System.Runtime.Remoting.Proxies.RealProxy.EndInvokeHelper(Message reqMsg, Boolean bProxyCase)

在 System.Runtime.Remoting.Proxies.RemotingProxy.Invoke(Object NotUsed, MessageData&amp; msgData)

在 Microsoft.Exchange.UM.UMCore.SynchronousPipelineStageBase.SynchronousWorkDelegate.EndInvoke(IAsyncResult result)

在 Microsoft.Exchange.UM.UMCore.SynchronousPipelineStageBase.EndSynchronousWork(IAsyncResult r)</Data>

</EventData>

</Event>

處理方法：新建一個內部接收器，將UM服務器IP添加到允許範圍中即可。

new-ReceiveConnector -Name 'UM' -Usage 'Client' -RemoteIPRanges '10.253.3.111' -Server 'PEKDC4-HUB-01'

根本原因：我們公司對接收器進行嚴格的自定義，將UM投往HUB的郵件拒掉了。