Common Diagnostic steps for Windows XP
1. Removing all the stored user identities
2. Uncheck the malicious ActiveX component
3. Uninstall the non-standard programs
4. Run program in compatible mode
5. Check Event log
6. Check file/folder Permission settings
7. Check Service running status
8. Check User group permission
9. Run msconfig to check auto run programs
10. Run AutoRun to check auto Run programs
11. RUNAS user accounts to see problem if still exists
12. Restore default folder settings
13. Restore default system settings
14. Login as other user accounts see if problem still exists
15. Recreate user profile
a. Backup Outlook profiles and settings
b. Backup Registry settings
c. Perform system restore point
16. Degrade to work group and then rejoin domain again
17. Reinstall SP2/SP3
18. Hardware checking
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