五 努力與職業道德
第一部分
1問：舉出一個例子說明你是如何不顧困難把一個項目堅持到底的。
答：實際上我已逐漸退出某個賬目，但作爲一個顧問仍保持着對其跟蹤服務，因爲那個顧客威脅說要是他不跟我交易，他就撤銷賬戶。3個多月來，我一邊做補償調整工作，一邊逐漸減少出面次數，這樣就使那顧客覺得愉快多了。
<script language="JavaScript" type="text/javascript"> </script> 示範你是如何收集資料和預見並解決困難的。你的回答應集中在如何解決困難和執行方案上，而不是集中在困難的本身。
Q:Give an example of how you saw a project through,despite obstacles.
A: I actually rotated off an account but kept my hand in it as an adviser, because the client had threatened to pull the account if he wasnt dealing with me.Over three months I was able to make the client more comfortable with my replacement while I slowly decreased my presence.
2問：告訴我你做決策的一個例子。
答：我曾努力把我們的生產系統轉變爲專用路線。最大的問題就是說服廠裏的工人，因爲他們要學會用不同的方法來做這工作，但這個策略是可行的。我向他們保證在幾個月內這份工作就會變得很容易了，那時我們每個職員每週能節省4個工作時，
我還說服了管理部門用一半儲蓄去提高利潤分紅，這樣做也贏得了員工們對我的支持。
描述你堅持達到目標的一個事例。個人目標（例如：一個可以反應你發展一項新技能的興趣的個人目標）在這裏會更適合。說明你怎樣收集資料、預見困難和對付壓力的。
Q：Share an example of your determination.
A：I led an effort to change our production system over to dedicated lines.The biggest problem was convincing the factory workers that this strategy made sense,even though theyd have to learn to do their jobs differently.
I assured them that within a few months their jobs would be easier,and we'd save about four manhours per employee per week.I convinced management to increase the profit sharing account using half of those savings,which also helped get the employees on my side.
3問：讓我聽一下你勤奮或有恆心的實例。
答：上次在我們系統安裝的過程中，顧客改變了要求。在新的花費由顧客負責的條件下，
我的同事同意了顧客的要求，決定按時完成工作。雖然知道這份工作要3個月時間才能完成，但我們每週花70～80個小時，最後我們完成了。
描述你自己的職業個性，包括有毅力、勤奮刻苦和有責任感。說明你如何收集資料、運用時間管理技巧或有超前意識。舉出具體例子。
Q:Share an example of your diligence or perseverance.
A:About halfway through our last system installation,the client changed her requirements.Our partner agreed that,at the new costs the client would incur,we could still meet the original completion date.It took about seventy to eighty hours a week for us to get the job done,but we did it,knowing that it would be over within three months.
4問：描述你解決棘手的問題或是誰都不願意接受的任務的情況。
答：我必須決定在我的部門裏要取消哪項開支纔可以使花費降低大概5%。
我儘可能地保持客觀。最後結果是通過減少每個科組領導的旅遊開支，讓他們負擔所要減少的經費的25%，這是我們銷售分部的一大筆經費。在可能的時候減少出差，並通過買打折機票而實現大部分的節約。
描述你曾願意甚至是自願去解決的一個曾被嘗試但未能解決的問題。或者描述你完成的即使在短期內不甚受歡迎，可對公司的長遠利益有重要作用的事情。例如，你的回答或許應包括對待一個難對付的員工或改進工序計劃。
Q:Describe a time when you tackled a tough or unpopular assignment.
A:I had to determine which budgets would be cut within my division to yield an overall 5 percent cost reduction.I tried to remain objective and keep the personalities of department heads out of the decision.Ultimately,I ended up getting each department head to commit to a 25 percent reduction through frugal travel expense planning,which was an enormous part of our sales division's costs.We accomplished most of the savings by combining trips and by securing two week advance airline reservations whenever possible.
5問：你現任的老闆會不會把你看做是一個有超前意識的員工？
答：絕對會。實際上，在我年度工作評語裏她說我是她員工隊伍中最可靠和適應能力最強的人。我認爲主要歸因於我善於應變和超越別人的能力。您想聽一個例子嗎？
隨時準備提供一個你毅然堅持到底並獲得重大成果的重要項目。說明你在解決一個棘手問題時的可靠性和自覺性。假如你描述你“長時間工作”，則要保證說明你這個時間是高效的，而不是低效率的。
Q:Would your current boss describe you as the kind of employee who goes the extra mile?
A:Absolutely.In fact,on my annual evaluations she writes that I'm the most dependable and flexible person on her staff.I think this is mostly because of my ability to juggle and prioritize.Would you like an example?
6問：你去年上班請假幾天？爲什麼？
答：去年我請假4天，3天是因我染上了流感，而另一天是因我的親屬過世。無故曠工或遲到的記錄，或反映職業道德的欠缺，或是操作能力低下都可能對你不利。以你的工作自覺性、責任感還有你的守時和可靠性及可靠的出勤記錄去向面試官說明。如果你認爲你有可能因出勤或不可靠 <script language="JavaScript" type="text/javascript"> </script> 而得一些不佳的看法，那你最好準備一個詳細的、令人可諒解的解釋。
一個相似的問題：“你會準時嗎？”也有可能會被問到。
Q:How many days were you absent from work last year?Why?
A:I was absent four days last year,three because I came down with the flu,and one due to the death of a family member.
7問：講述你沒能發揮你能力的一次事例。
答：我第一次被引見給董事會的時候，我沒有料到他們會問其他一些問題。除了我準備彙報的事情外我沒有準備其他任何東西。現在我的上司和我都絞盡腦汁提前準備所有的“怎麼樣”。
這個問題要求求職者去敘述一次消極的情況。根據問題的意思講一件早期因沒工作經驗而造成的工作失誤。然後說明作爲上次的經驗教訓，你現在有了更好的判斷能力。
Q:Tell me about a time you didnt perform to your capabilities.
A:The first time I had to give a presentation to our board,I failed to anticipate some of their questions.I was unprepared for anything other than what I wanted to report.Now my director and I brainstorm all the whatifs in advance.